Topic
Hong Kong's Consumer Council is a watchdog focused on consumer rights and welfare.
Hongkongers fed up with incessant junk calls are using apps to screen them out, but the truth is they may be exposing themselves – and their contacts – to other telemarketing and scam operators.
Three serious Hong Kong government breaches in a week are an embarrassment and highlight need for public and private sectors to eliminate latest risks.
Organiser says customers who bought tickets through official channels can receive 50 per cent refund if they apply by April 12 deadline
Lessons must be learned from a privacy breach at an online marketplace that saw details of city users compromised as well as from the probe that followed.
The sudden closure of the Brilliant Education tutoring firm has left clients and employees out of pocket, a reminder that prepayments should be made with care and that authorities should always be vigilant with such businesses.
Contaminants – some carcinogenic – found in cooking oils pose no immediate or short-term dangers to health but the Consumer Council was right to publish its results so people can make an informed choice.
A Consumer Council analysis of bargain-priced meat and seafood balls revealed a marked disparity in what was claimed on some menus and packaging. Aside from expectations of cost and value, when it comes to health and religious beliefs, products and descriptions should always match.
The Competition Commission has shown its teeth in a case involving two government cleaning contractors, but the public expects it to tackle more serious claims of fuel price fixing.
- Batch of Manna BOLO (Plain) biscuits and Manna BOLO (Vegetable) biscuits taken off shelves over concerns they contain animal faeces
Files listed online for sale under name “Hong Kong Golden Luk Fook Database” for 25,000 Tether coins, worth about HK$195,000.
Hong Kong’s Consumer Council says pet homestay services have become increasingly popular but some may not be fully licensed.
Consumer Council tests of 10 air purifiers find half slow in formaldehyde removal and some exaggerated particulate filtration effectiveness.
Readers discuss Hong Kong’s assets regarding China’s place in global commerce, why people must be alert to avoid potentially fatal scams, and consumer safety in Canada’s drug market
Privacy commissioner bans cryptocurrency Worldcoin from face and iris scan collection for security reasons on legal grounds, but creator insists company operates within the law.
Consumer Council says high concentrations of DEET may cause rashes, blisters, skin and mucous membrane irritation, warning children more susceptible.
Consumer Council finds two of five popular spam call blocker apps, CallApp and Truecaller, uploaded personal information to databases that gave third parties access without users’ consent.
Consumer Council warns parents about small parts falling off baby and infant clothes or that have long cords.
Incident occurred on Friday when an outsourced contractor handled a data migration procedure, Fire Services Department says
Case is third public body security breach in a week, after revelation of leaks at Electrical and Mechanical Services Department as well as the Consumer Council.
Privacy commissioner Ada Chung says leak of 477 people’s personal information mainly due to Consumer Council’s failure to set up multi-step authentication for remote work.
Centre for Food Safety this month ordered four pre-packaged spice mix products from India to be recalled after it found the pesticide ethylene oxide in samples.
Prices of confectionery, biscuits and snacks rose by 9.9 per cent in 2023, Consumer Council says.
Consumer Council tests 30 beer products, with six showing ‘considerable discrepancy’ between advertised alcohol content and actual amount.
Consumer Council says items ranging from diapers to air conditioning may account for up to 57 per cent of basic monthly fees.
Privacy commissioner’s investigation finds personal data such as ID card and passport numbers of more than 13,000 people stolen in Cyberport breach.
Affected members of the South China Athletic Association urged to report any suspicious activity, a day after the club announced data leak of its 70,000 members’ personal information.
Nivea’s Cellular Expert Filler Eye and Lip Contour Cream found to outrank pricier products, such as Sulwhasoo Concentrated Ginseng Renewing Eye Cream, Estee Lauder and Shiseido.
Five models did not have ventilation holes to prevent choking, while another product failed to comply with durability standards.
Travel Industry Authority says calls about collapsed New Star Travel involve a total of HK$360,000.
Consumer Council investigation finds home renovation trade prone to problems such as shoddy work and aggressive sales tactics.
Besides steep prices, Consumer Council called on patrons to consider the environment as it flagged the problem of overpackaging in deliveries.
Consumer Council says it received 1,300 complaints against Inter Miami game organiser Tatler Asia.
Centre for Food Safety says Swiss-imported product ‘Milk Chocolate with Honey and Almond Nougat’ bars may contain ‘plastic foreign matter’.
Sixty per cent of reviewed products had no clear labelling about live bacteria they contained, while only 15 samples had all strains of probiotics clearly printed on packaging, watchdog reveals.
