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AI could boost Hongkongers’ salaries by up to 28%, if employers bridge training gap, Amazon research says

  • Artificial intelligence could improve organisations’ productivity by up to 47 per cent, says study from Amazon Web Services
  • But 76 per cent of employers say they lack the knowledge to implement AI training

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Pedestrians cross a road in Central, Hong Kong, on April 30, 2024. The city’s financial-services sector is a strong adopter of AI technology. Photo: Sam Tsang
Yuke Xiein Beijing

Artificial intelligence (AI) could significantly boost the productivity and salaries of workers in Hong Kong, but the city must close a looming training gap to help employees tap the technology’s full potential, according to new research.

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Hong Kong workers with AI expertise could see their salaries improve by up to 28 per cent, according to a study published on Monday by Amazon Web Services (AWS), a cloud-computing platform. Hongkongers working in information technology and research and development are expected to enjoy the highest pay bumps, followed by sales and marketing professionals.

Besides boosting salaries, AI could improve organisations’ productivity by up to 47 per cent, said the report, conducted by policy consulting firm Access Partnership on behalf of AWS. Most of the 517 employers and 1,634 employees surveyed late last year said they expect to see AI being used to improve workflows and outcomes, automate repetitive tasks and support learning.

Generative AI, which creates content such as text and video, is also gaining traction across companies in Hong Kong: 94 per cent of employers and 91 per cent of employees expect to use it in their jobs within the next five years, the survey found.

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Chinese AI-generated cartoon series broadcast on state television

Chinese AI-generated cartoon series broadcast on state television

“The rise of generative AI represents an unparalleled opportunity for Hong Kong businesses to drive innovation, enhance productivity and stay ahead of the curve,” said Robert Wang, AWS’s managing director for Hong Kong and Taiwan.

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