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How coronavirus helped Shopee and Lazada bring China’s live-stream shopping craze to Southeast Asia

  • A surge in popularity for firms like Shopee and Lazada raises hope that live-streaming in Southeast Asia will copy its multibillion-dollar success in China
  • Audiences held captive by Covid-19 have boosted its popularity, but it is also a favourite with brands which see it as a way of connecting with customers

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ENP Coffee, a Thai coffee brand, streams a virtual tour of tourist hotspot Elephant Nature Park on Lazada Thailand. Photo: Lazada

As a working mother of two toddlers, Rovi Calonge is always on the lookout for a good deal when shopping for her children. These days, that means tuning in to e-commerce platform Shopee’s noontime show on its app, in the hope of winning discount vouchers. “I don’t even shop for my baby’s essentials in the grocery store any more,” she said. “It’s cheaper to buy them online.”

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With the coronavirus pandemic forcing millions of people across Southeast Asia to stay home, e-commerce live-streams like Shopee’s have been able to tap into a vast, captive audience that shows every sign of growing.

In April, when many countries in the region were implementing their toughest coronavirus measures, Lazada recorded 27 million active users on its live-streams across all markets, helping to boost its gross merchandise value by 45 per cent month-on-month. In the same month, Shopee recorded 300 million live-stream views in Southeast Asia – quite a feat in a region with a total population of 650 million.

Live-streams are reminiscent of the live television shopping channels of the 1980s, only this time, the shopping is online and it doesn’t happen only at night but at all hours of the day and targets all demographics. The streams take various forms, from game shows to make-up tutorials, and tend to be produced by brands, small sellers and sometimes the e-commerce platforms themselves. Not only are the products demonstrated live, but viewers can also buy the items while watching the show.

A make-up artist does a tutorial during a live-stream session for Benefit Philippines. Photo: Lazada
A make-up artist does a tutorial during a live-stream session for Benefit Philippines. Photo: Lazada
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The concept first took off in China when T-Mall, which like Lazada and the South China Morning Post is owned by Alibaba, launched a live-stream for the Singles’ Day online shopping festival in 2016. By last year, live-stream e-commerce was generating at least US$61 billion worth of transactions for platforms in China, according to iMedia Research.
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