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Japan Airlines

Established in 1951, Japan Airlines (JAL) became the official flag carrier two years later, and is a member of the Oneworld airline alliance. In 2009, it suffered steep financial losses despite being Asia’s largest airline by revenue, and cut staff and routes to prune expenses. However, it was forced to file for bankruptcy protection in January 2010, after losses of nearly ¥100 billion in a single quarter. JAL emerged from bankruptcy in March 2011, and in September 2012 JAL shares resumed trading on the Tokyo stock Exchange.

last updated:

14 August, 2024

Japan Airlines

Japan Airlines restores systems after cyberattack delayed flights

Problems with the carrier’s baggage check-in system caused delays at several Japanese airports.

Visit Tokyo ‘baggage-free’ with Japan Airlines’ new hotel luggage delivery service

Editorial | Right call by Hong Kong’s Cathay as it puts safety first in A350 engine drama

Singapore Airlines follows Cathay’s lead, acts on Airbus A350 safety concerns

Japan Airlines is also conducting checks on its A350 fleet, consulting Cathay following the Hong Kong carrier’s mid-flight engine issue.

What counts as harassment of aircrew? 2 Japanese airlines want to spell it out

Almost half of service industry workers in Japan have experienced customer harassment in the past two years, a new survey shows.

Drunk Japan Airlines pilot causes flight cancellation after US police warning

The airline’s decision to cancel the flight stemmed from the need to assess the captain’s physical and mental well-being, according to reports.

Japan’s JAL and ANA to launch more flights from ‘convenient’ Haneda than Narita

Many Tokyo-bound passengers prefer to fly to Haneda as it is closer to the city centre than from Narita.

How Japan Airlines’ first woman leader went from cabin crew to president

Mitsuko Tottori’s ascent from cabin to boardroom is notable in a country where advancement opportunities are still limited for women.

Japan airlines refuse to allow pets in cabin despite animals’ fiery crash deaths

Japan Airlines and All Nippon Airways have been under pressure to rethink policies requiring pets to travel in the hold, amid an outcry over the deaths of a dog and a cat in a crash on January 2.

Ex-flight attendant becomes Japan Airlines’ first woman president

Tottori, who joined the company in 1985, will take over the reins from Yuji Akasaka in April.

Korean Air jet collides with Cathay Pacific aircraft at Japan’s Sapporo airport

Korean Air Lines spokeswoman says flight KE766 was being pushed backwards from parking position when it ‘came into contact’ with Cathay Pacific aircraft.

Japan issues improved emergency rules following fatal plane collision

The measures – include more visible stop line markings on taxiways leading to runways and use of clearer language in traffic control communication.

Analysis | Japan crash puts spotlight on carbon-composite jets’ ability to resist fire

The JAL A350, which burned for more than six hours, is the first commercial airliner built mainly of composites to be destroyed by fire

Japan Airlines pilots initially did not know plane was burning: report

National broadcaster NHK said the pilots in the cockpit were unaware about the fire until being informed by the cabin crew.

‘I thought we wouldn’t survive’: how 367 flyers were saved from Japan jet blaze

Experts said crew followed evacuation procedures in a textbook manner that stopped the plane, which hit a coastguard aircraft and caught fire, from turning into a death trap.

Crashed Japan coastguard plane entered runway without permission: transcript

Transcripts of traffic control instructions released by authorities appeared to show the Japan Airlines plane had been given permission to land, but the coastguard aircraft had been told to taxi to a holding point near the runway.

Did human error cause deadly Tokyo plane crash? Japan investigates

A former Japan Airlines pilot said there was ‘a strong possibility’ that professional negligence led to the fiery crash in which five coastguard personnel perished.

Fiery collision leaves 5 dead at Japan's Haneda airport

Tokyo plane collision: French forensic experts to probe accident that killed 5

The forensic experts from plane manufacturer Airbus and French state agency BAE will arrive in Japan on Wednesday to help authorities investigate the deadly accident at Tokyo’s Haneda airport.

Japan Airlines flight ablaze after crash at Haneda airport

Hong Kong’s Cathay chief hears supply chain problems hitting airlines’ recovery

Asia-Pacific airlines summit in Singapore told ‘familiar headwinds’ such as high fuel prices and international tension causing problems for aviation industry.

Is Japan Airlines the best?

Japan Airlines named world’s best, ahead of Singapore Airlines

The list comprised by Bounce, a luggage storage company, evaluated carriers on 10 factors, including: on-time arrivals, percentage of cancellations, free carry-on allowance, meal, seat comfort, and staff service.

Travel chaos: Japan cancels trains, flights as it braces for Typhoon Lan

Japan Airlines said flights have been cancelled on Monday and Tuesday, affecting about 25,000 people during the much-anticipated Bon holiday period.

Tokyo to New York in 1 hour? Hypersonic ‘Stargazer’ jet aims to best Concorde

Being developed to fly at nine times the speed of sound, Venus Aerospace’s planned jet will be equipped with rocket engines to climb to an altitude of 52,000 metres – more than four times as high as traditional jetliners.

The 10 best airlines in the world in 2023 – how does HK’s Cathay Pacific score?

Japan’s competing ANA and Japan Airlines jostle for position, while Air France was the only European carrier to make the cut – here are the top 10 airlines of 2023, according to Skytrax’s online survey of travellers

Singapore Airlines voted world’s best by travellers, Hong Kong’s Cathay at No 8

Two Japanese airlines also made the Skytrax top 20, as well as carriers from South Korea, Hainan, Taiwan, India, Australia and New Zealand. Cathay Pacific took home the gong for ‘world’s best in-flight entertainment’.

Japan airline serves vegan passenger a banana and chopsticks for in-flight meal

The business class passenger said he was ‘quite shocked’ and found it ‘a bit insulting to be served a single banana while others are given far more’. Japan Airlines apologised for ‘not being able to meet expectations’.