Chinese suppliers storm Temu office in Guangzhou in protest over ‘harsh’ policies
- The actions by Chinese suppliers could add to the uncertainty around Temu, which is facing other risk factors such as strict import duties imposed by the US and European Union
Dozens of protesters stormed the PDD office on Monday afternoon, according to video clips posted on social media and confirmed as authentic by merchants. The Chinese media outlet, Yi Magazine, reported on Tuesday that about 80 merchants entered the PDD office on Monday, but left after police intervened.
It is not the first time merchants have protested against Temu. In a statement issued on Tuesday, the company said that “a group of merchants gathered at the office of a Temu logistics affiliate in Guangzhou” recently.
“They were unhappy with how Temu handled after-sales issues related to the quality and compliance of their products, disputing an amount worth several million yuan,” the statement said, without referencing the July 29 protest.
“These merchants have declined to resolve the disputes through the normal arbitration and legal channels stated in the seller agreements. The situation is stable, and the company is actively working with the merchants to find a solution,” Temu said
