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China’s Xiaohongshu carves out a niche in an increasingly crowded e-commerce market

  • The Instagram-style platform, where people share lifestyle tips, has become a strong force in Chinese e-commerce

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Xiaohongshu has built up a niche in China’s e-commerce market, attracting investment from the likes of Alibaba an Tencent. Photo: Getty Images
Wency Chenin Shanghai
Chinese social media platform Xiaohongshu, the Instagram-style app where young consumers to share lifestyle tips, is seeking to become a new force in the country’s crowded e-commerce market by grabbing attention and revenue from established players such as Alibaba Group Holding and ByteDance’s short-video app Douyin.
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Xiaohongshu, the platform also known as Red with 300 million monthly active users, held a two-day summit last Wednesday and Thursday in China’s e-commerce hub Hangzhou, the home city of Alibaba, to woo online vendors, brands and influencers to open shops on its platform. Alibaba owns the South China Morning Post.

Bearing the city’s scorching heat, the venue was bustling with merchants showcasing everything from durable goods such as custom-designed sofas, clothing, and home appliances to consumables such as snacks and soft drinks. Influencers also flocked to the event, seeking opportunities for collaboration.

“In the past year, the number of merchants with monthly sales exceeding 5 million yuan on Xiaohongshu has increased by 3.5 times, and the number of purchasing users has grown by 4.3 times,” Yin Shi, head of Xiaohongshu’s e-commerce unit, said at the summit. As part of the effort, Xiaohongshu will relocate its e-commerce unit to Hangzhou, the capital Zhejiang province known as a base for influencers, from its head office in Shanghai.

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The popularity of Xiaohongshu among young female Chinese consumers could make it a powerful player in China’s online shopping industry. Founded in 2013 by Stanford University graduate Mao Wenchao and Qu Fang, a former employee of German media conglomerate Bertelsmann, Xiaohongshu got its start as a cross-border shopping guide with a single PDF document. It gradually evolved into an online community where users find life hacks, travel tips, fashion inspiration and even job opportunities. Xiaohongshu’s home page is a double-columned tapestry of content for users to scroll through, and anyone who clicks into a live stream or short video can quickly scroll up and down to find new content, similar to Douyin, the Chinese version of TikTok.
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