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Alibaba chairman Joe Tsai says e-commerce giant he co-founded is set to bounce back in CNBC interview

  • Tsai says Alibaba is ‘a lot more confident’ about its position as one of China’s top e-commerce players as it undergoes restructuring process
  • Chairman says it all ‘comes down to’ how well Alibaba competes and how well it serves its customers and those are the areas it is improving

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Alibaba chairman Joe Tsai says e-commerce giant is poised to bounce back. Photo: AFP/Getty Images/TNS

Alibaba Group Holding is set for a comeback after several years of rising competition and macroeconomic pressures, according to the company’s co-founder and chairman Joe Tsai, who is backing the Chinese e-commerce giant to bounce back.

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Alibaba is “a lot more confident” about its position as one of China’s top e-commerce players as it undergoes a restructuring process with new management in place, Tsai told US media outlet CNBC in a report published on Monday. “Where we didn’t feel as confident as before, we felt the competitive pressure, but now we’re back,” Tsai said.

Tsai said that in recent years Alibaba had not done as well as previously in “delivering performance” for reasons including competition, economic headwinds, the regulatory environment and rising geopolitical tensions.

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But it “comes down to” how well Alibaba competes and how well it serves its customers, and those are the areas the company is trying to improve through the restructuring, said Tsai. Alibaba owns the South China Morning Post.

Alibaba in March last year announced a major overhaul of its sprawling empire, splitting its businesses into six independently-run entities. A plan to spin off its cloud unit was later cancelled. An initial public offering of its logistics unit Cainiao is being held back for better timing, said Tsai in the interview.

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