Chinese online shopping giant JD.com launches 4-hour delivery in Hong Kong in battle against Alibaba’s Cainiao
- The logistics arm of JD.com is introducing same-day delivery in Hong Kong, after Cainiao started providing next-day delivery in the city in July
- Cainiao and JD Logistics have both stated their ambitions to build robust global delivery networks, with Hong Kong acting as an important hub
The logistics arm of Chinese e-commerce platform JD.com is introducing four-hour express delivery in Hong Kong, the Beijing-based company said on Tuesday, as it races to gain ground in the key logistics hub against Cainiao, its major competitor affiliated with Alibaba Group Holding.
The new services under the JD Express programme will also include free door-to-door delivery in Hong Kong and Macau, with evening delivery hours in Hong Kong extended to 10pm. Macau customers can receive parcels shipped within the city as early as the next morning after placing an order, the company said.
“We are proud to bring … quality service, honed over a decade, to these regions for the very first time,” Wei Ma, general manager of JD Logistics’ express business in Hong Kong, said in a statement.
Competition among China’s e-commerce giants is heating up ahead of the annual Singles’ Day online shopping festival. In addition to promising cut-to-the-bone prices, Alibaba and JD.com are also trying to improve consumer experiences by shortening delivery time, among other service upgrades.
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