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TikTok owner ByteDance ratchets up internal test of AI chatbot ‘Grace’ as ChatGPT-like service gets tepid reception from some employees

  • Grace is currently accessible only to ByteDance corporate email account holders, who can log on and use the chatbot via its dedicated website
  • The Chinese-language chatbot is ‘currently undergoing more internal testing’, according to a company representative

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ByteDance said its artificial intelligence chatbot “Grace”, the company’s own ChatGPT-like service, was developed for use in the domestic market. Photo: Reuters
Ben Jiangin Beijing
TikTok owner ByteDance has ramped up companywide testing of its Chinese-language artificial intelligence (AI) chatbot “Grace”, as the tech unicorn’s latest attempt at creating a ChatGPT-like service has so far received a lukewarm reception from some employees.
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Promoted with the slogan “your AI bud”, the Grace chatbot is currently accessible only to ByteDance corporate email account holders, who can log on and use the service via its website gracebot.cn.

Compared with the major AI chatbots widely available outside China such as OpenAI’s ChatGPT and Google’s Bard, Grace was described by a ByteDance representative as “still immature’ and “lagging behind leading [AI chatbots] overseas”, according to a report on Monday by local media 36Kr.

On Tuesday, another ByteDance representative said in an emailed statement that Grace “will only be available in the China market”, while acknowledging that the chatbot is “currently undergoing more internal testing”.

A screenshot of the official website of “Grace”, the ChatGPT-like artificial intelligence chatbot developed by TikTok owner ByteDance. Photo: Handout.
A screenshot of the official website of “Grace”, the ChatGPT-like artificial intelligence chatbot developed by TikTok owner ByteDance. Photo: Handout.

Like ChatGPT, Grace was built with a generative AI algorithm, which is used to create new content, including audio, code, images, text, simulations and videos. Recent breakthroughs in this field have the potential to drastically change the way people approach content creation.

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