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IBM, the silent job cutter, stokes worker anxiety, speculation

  • The US technology giant will not disclose the total number of its employees who were recently dismissed because of competitive reasons
  • The Armonk, New York-based company has about 350,000 staff worldwide

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A sign marks the entrance to US technology giant International Business Machines Corp’s corporate headquarters in Armonk, New York. Photo: Agence France-Presse via Getty Images

IBM’s new chief executive, Arvind Krishna, has continued an unusual company tradition, refusing to disclose the scale of its latest round of job cuts.

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The price: speculation about thousands of positions eliminated in the United States last month, and heightened anxiety among employees.

“Everyone wants to know what the full picture is, but they’ll never get it from IBM,” said James Cortada, who spent decades at IBM and has written books on the company’s culture.

International Business Machines Corp has kept mum on these numbers for decades, with arguably one exception in 1993 when Lou Gerstner, a chief executive hired from outside the company, announced 60,000 dismissals.

IBM named Arvind Krishna as its new chief executive on January 30 this year. Photo: Getty Images
IBM named Arvind Krishna as its new chief executive on January 30 this year. Photo: Getty Images
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When Krishna took the helm in April, Cortada and current employees hoped the new chief executive would use the reorganisation to make his mark and be more transparent as IBM enters its third revolution in 108 years. Instead, Krishna, a company veteran, is sticking to the threadbare script.

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