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China’s FinTech sector expands into regulatory AI, big data analytics, PsP and robo-advisory facilities

Tencent, Lufax and Ant Financial upgrade technology to innovate services and create new efficiencies

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China’s mobile payment systems set new technological standards. Photo: Alamy

China has been moving at high speed to develop the FinTech sector, and see it transform a significant range of day-to-day financial transactions.

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The country is now making rapid strides in the area of regulatory technology, or RegTech, using artificial intelligence and big data analytics to resolve compliance and related issues more efficiently and effectively.

Henri Arslanian
Henri Arslanian
“China is now the global leader in many aspects of B2C FinTech, with innovative firms such as Tencent, Lufax and Ant Financial completely transforming the way financial services are delivered to millions of customers,” says Henri Arslanian, FinTech and RegTech lead for PwC China and Hong Kong. “Indeed, many players in the west are now looking at China to identify business models they can replicate. They can see the game-changing impact of FinTech from the perspective of both innovation and adoption.”

The next step, he suggests, should be to look at the insurance industry, where there are opportunities for technology to create efficiencies, lower costs, and enhance service levels. All it needs is a new breed of InsurTech start-ups to fill the void.

“I expect this specialisation and maturation to continue,” Arslanian says. “Each of the many verticals, from P2P [peer to peer] and payments to robo-advisory and blockchain has become a fully fledged discipline in its own right. Regarding this, I am happy to see that China is finally starting to get the respect it deserves as a FinTech innovator on a global level.”

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Vincent Chan
Vincent Chan
For Vincent Chan Wing-shing, the key to China’s success in this space is finding solutions that work for the customer.

That is seen most obviously in the widespread adoption of

e-wallets and mobile payment systems, the rapid growth of

e-commerce, and the sense that FinTech service providers are far better attuned to current consumer thinking than the traditional financial institutions.
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