China banks use AI in recruitment, drawing mixed views from easing anxiety to trapping candidates
AI interviewers, each capable of processing up to 2,500 interviews, within 24 hours
An increasing number of mainland Chinese banks have adopted AI interviewing tools to reduce recruitment costs and enhance efficiency, though they have received a mixed response from participants.
Financial institutions embracing this initiative include both prominent national banks such as Bank of China (BOC) and Industrial and Commercial Bank of China (ICBC), as well as local entities like Hangzhou Bank in eastern Zhejiang province and Shanghai Bank.
Among the AI tools utilised are AI interviewers, each capable of processing up to 2,500 interviews within a 24-hour period, as reported by the Economic Observer.
The AI interview occurs after the written examination and before the in-person interview, according to the report.
Candidates are required to download designated software and test their camera and microphone in advance of their scheduled session with the AI interviewer.
A female applicant, identified by her surname Xu, expressed that she felt more at ease when interacting with an AI interviewer. Notably, she appreciated having two opportunities to respond to each question.
