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Chinese barista throws coffee powder over pushy customer, landing cafe chain in hot water

  • Hundreds of millions online view confrontation which saw barista throw soggy coffee grounds over pushy customer

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A well-known coffee shop chain in China has come under pressure about working conditions after a slew of staff meltdowns were caught on camera and posted online. Photo: SCMP composite/Weibo
Fran Luin Beijing

A cafe server in China has become an internet sensation after she threw soggy coffee granules into the face of a pushy customer who threatened to file a complaint against her.

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The incident became the most viral topic on mainland social media the following week. Relevant Weibo hashtags attracted hundreds of millions of views.

It also sparked heated discussions about the rights of workers in China’s service industry.

On June 17, at a Shanghai branch of the coffee shop chain MANNER, the staff member who was behind the counter, flung a cupful of cold, wet coffee granules at the customer before repeatedly screaming “go complain”.

Her meltdown was recorded by a surveillance camera behind the counter and the footage was later posted online.

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It is unknown who released the footage, but as the story brewed, it was the coffee shop company that received most of the angry backlash.

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