‘Mainland young people are very polite’: Hong Kong customer praises Chinese delivery driver for returning cancelled order and sorting refund
- Hong Kong consumers are increasingly buying cheap groceries from nearby Shenzhen using online personal shoppers known as daigou and delivery apps
- An increasing number of new university graduates are working as couriers amid massive youth unemployment in China
A Hong Kong resident’s praise for a mainland delivery driver’s “honest and kind” work attitude has resonated online in China and highlighted the often challenging conditions these workers face.
The Hong Kong woman posted on July 3 in a Facebook group about a friend who ordered groceries online from Shenzhen in southern China using the app Meituan to be delivered to the city’s border for collection.
The poster said her friend unexpectedly could not meet the driver due to a personal emergency and called him to tell him he could keep the groceries.
Her friend was surprised when she received a refund from the platform and learned that the driver had helped return the items for no charge so she would be eligible to receive the full refund.
The poster said her friend was “impressed with the kindness, honesty and polite attitude of mainland delivery workers.”
She added that her friend tried to compensate the driver for his extra work but could not get in touch once the order was closed.
