Hong Kong minister demands report from Greater Bay Airlines over axed flights
Carrier earlier admitted to ‘negligence’ in flight scheduling process, having already cancelled 128 flights in the next two months
Hong Kong’s transport chief has demanded Greater Bay Airlines submit a report within one week, after the carrier applied to suspend its Seoul route and admitted that “negligence” had led to the cancellation of 128 flights over the next two months.
Secretary for Transport and Logistics Mable Chan said on Wednesday that her bureau and the Civil Aviation Department had met with the airline’s management in the morning to call for the report and proposals for improvement.
“I already phoned the Greater Bay Airlines last night to express my concerns and demand them to submit to us as quickly as possible a detailed report about this incident,” she said.
“This morning, I, along with the Transport and Logistics Bureau and Civil Aviation Department already met with the company’s senior management. Our message is clear: they must uphold the rights of the passengers in their best interests and use whatever means it can to minimise the impact on them.”
In an updated statement issued in the early hours of Wednesday, the smallest of the city’s carriers apologised to all affected passengers, and said flights during the coming Lunar New Year holiday would be unaffected.
“Due to the delay in new aircraft delivery and the need for regular inspection for some of our existing aircraft, our overall flight schedule has been impacted, resulting in cancellations of 128 flights or 64 round trip flights in February and March 2025 involving approximately 5,500 passengers,” it said.
“We express our sincere apologies to all the affected passengers … We understand that flight rescheduling will cause inconvenience to passengers who have already purchased their tickets.”
