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Hong Kong’s first premium taxi fleet set to launch in March

Tai Wo Management confirms its roll-out plan while pointing to ‘numerous challenges’ it has overcome in five months since winning licence, along with four others

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A passenger gets into a cab at a taxi stand along Canton Road in Tsim Sha Tsui. The government issued five taxi fleet licences five months ago in an effort to improve the industry’s service quality. Photo: Jelly Tse

Hong Kong’s first premium taxi fleet is set to launch in March, one of the five licensed operators has told the Post, with lawmakers urging the government to ensure a smooth roll-out of the service aimed at improving standards in an industry beset with complaints.

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Tai Wo Management confirmed its roll-out plan on Friday while pointing to “numerous challenges” it had overcome in the five months since receiving its license allowing it to charge higher fares than regular cabs.

But a trade representative said that from his understanding, licence holders were still struggling to meet requirements and overcome challenges in procurement and manpower.

Tai Wo said it expected to put its fleet into service in March after overcoming several hurdles.

“Our brand new six-passenger Maxus Mifa 7 electric taxis have been shipped to Hong Kong and are being trialled … we are also recruiting fleet drivers and customer service specialists,” managing director Aaron Ng Hoi-shan said.

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“Our mobile app online booking platform is also ready and is currently undergoing final testing to optimise the ride-booking experience and electronic payment process. The above preparations are progressing smoothly and the fleet is expected to officially enter service in March.”

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