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Overloaded server caused system crash during Hong Kong’s district council poll, inquiry finds

  • Investigation finds utilisation rate of system server’s CPU reached almost 100 per cent on election day
  • Electoral Affairs Commission also reveals that more than 2,000 voters not included in turnout rate, but says final results not affected

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A ballot box is emptied at a polling station in San Po Kong early on December 11 last year. Photo: Dickson Lee
The failure of the electronic poll register system during last month’s district council election in Hong Kong was not due to external attacks but rather problems with computer programs that unnecessarily tied up server resources, an investigation into the glitch has found.
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Announcing its interim findings on the malfunction, the Electoral Affairs Commission on Friday also said more than 2,000 voters were not included in the turnout rate given by authorities right after balloting closed for the December 10 poll.

But commission chairman Mr Justice David Lok Kai-hong dismissed concerns that the poll result could be legally challenged in light of the latest revelation, insisting all votes had been accurately counted under public scrutiny.

“I am entirely not worried about the election results being affected,” he said.

The results of the interim investigation was announced on Friday. Photo: Dickson Lee
The results of the interim investigation was announced on Friday. Photo: Dickson Lee

The December poll, the first district council election held under Beijing’s “patriots-only” governing rule, was briefly interrupted by the system failure in the electronic voter registration system which prevented ballot papers from being issued.

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