Hong Kong’s premium taxi fleets could be in line for quality service logo
Chief of Quality Tourism Services Association says another aim for 2025 is to promote ‘Halal-friendly’ accreditation among local restaurants
Simon Wong Kit-lung, chairman of the Quality Tourism Services Association, also suggested that a further increase in mainland Chinese tourists was unlikely to drive a sharp rise in local retail sales as their spending patterns had “normalised”.
Transport authorities granted five premium taxi fleet licences in July in a bid to promote service quality across the trade, and operators have until the end of July next year to launch their services.
Hong Kong’s taxis have a poor reputation among locals and tourists with complaints mostly about cherry-picking passengers and overcharging fares.
Wong said following the introduction of the new taxi category, there were plans to bring it under the Quality Tourism Services Scheme, of which his association is a partner.
“For several years, people have been asking us whether the quality stamp can be extended to taxis. In the past, the biggest problem was that people hailed taxis whenever they saw one, and they wouldn’t only catch a taxi when they spotted the quality stamp,” he said on a pre-recorded television show aired on Saturday.
