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‘10 days to sell just 1 box’: businesses on Hong Kong side of border struggle as mainland Chinese shoppers, parallel traders return in low numbers post-Covid

  • Empty shops, measly sales leave business owners hoping talks on visa scheme will bring back day trippers
  • Parallel traders and bulk buyers more cautious now, saying customs checks have become super strict

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Shoppers in Sheung Shui. More than 26 million mainland Chinese visited Hong Kong last year, about three-fifths of the number who came in 2019. Photo: Sam Tsang

It is noon and there are only three customers in HoKo Beauty, a cosmetics shop in Sheung Shui, a town just one train stop into the Hong Kong side of the border with mainland China.

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Over about 30 minutes, each spent less than HK$100 (US$18).

Owner Yau Man, 40, sighed as she recalled better days before the Covid-19 pandemic, when her shop was packed with mainland Chinese visitors and bulk-buying agents, and the daily turnover could hit HK$100,000 on a good day.

Yau said sales were down by almost two-thirds and she had to rely on her online business to get by.

Pointing to the empty space in the shop, she said: “There used to be stacks of boxes filled with face masks and we’d sell five or six boxes a day. Now it takes 10 days to sell just one box, even after lowering the prices.”

A shop in the border town of Sheung Shui. Business owners say sales have been slow as tourists have failed to return after the lifting of Covid-related restrictions. Photo: Sam Tsang
A shop in the border town of Sheung Shui. Business owners say sales have been slow as tourists have failed to return after the lifting of Covid-related restrictions. Photo: Sam Tsang

Other businesses in the area told the same downbeat story. Before the pandemic, Sheung Shui was a magnet for parallel traders who bought goods tax-free to resell at a profit across the border.

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