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Coronavirus: pop-up window on Beijing health code app scuttles return plans, holds up medical care

  • Those affected cannot buy a plane or train ticket or enter an airport or railway station
  • Municipal government has pledged to improve policy for people returning to capital

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A QR code for Covid-19 contact tracing at a park in Beijing in August. Photo: Bloomberg
When Beijing resident Li Yang returned to her home province of Henan during the National Day holiday in early October, she did not expect the short trip would turn into more than a month of exile – with no end in sight.
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The 29-year-old has been unable to return to Beijing, because the city’s health code app says she has been in an area affected by a coronavirus outbreak. She missed an important exam for professional qualifications as a result and said she feared for her job.

“If I continue to be locked out of Beijing, I am not sure if my employer would be still willing to pay my salary,” Li said.

Li was prevented from buying a train ticket back to the capital because a pop-up window on the health code app said she should “temporarily suspend entering Beijing” after visiting an area with a Covid-19 outbreak.

Getting that window on your app means you cannot buy a plane or train ticket or enter an airport or railway station.

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China’s zero-Covid policy under pressure as infections rise in major cities

China’s zero-Covid policy under pressure as infections rise in major cities

The pop-up window – known as tanchuang in Chinese – has become a thing of dread for the capital’s 22 million residents because it can disrupt travel plans, delay medical treatment and threaten livelihoods.

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