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Brand Excellence Award: Delicron

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Why you can trust SCMP
Delicron, HK

Dr Edward Lam, CEO of menswear specialists Delicron, has spent almost his entire life involved in the fashion industry and seen many changes in that time. So when he says in today’s market the quality of a brand can make the difference between success or failure, he is speaking from a deep well of experience.

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“The products themselves are easy to copy, so the brand is what we’re selling. The brand represents the whole company and we’re very focussed on, and concerned about, the reputation of our brand.”

A company can last only if it has a good culture
Dr Edward Lam

The efforts Delicron has made in this regard have been recognised by a nomination for the Brand Excellence Award at the 2015 Enterprising Hong Kong Awards.

“We are a family business that started in 1952 with a small factory owned by my father,” Lam explained. “There were no staff, only my father, my mother, my two sisters and me working in the company - and we [the children] were only six or seven years old at the time.”

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Up to a decade ago, Delicron sold wholesale to stores. Then came a radical change in the company’s business model, with a switch from wholesale to retail.

Dr Edward Lam, Chief Executive Officer, Delicron (H.K.) Limited
Dr Edward Lam, Chief Executive Officer, Delicron (H.K.) Limited
According to Lam, this rethink was in response to the demise of famous department store chains, such as Da Da and Yaohan. These stores had been key outlets for the company, with Delicron simply supplying these stores with its products, on the basis that anything unsold would be returned.
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