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Review / Should staycations include pets? We review the W Hong Kong’s new animal-friendly and totally Instagrammable hotel package, Pets Are Welcome

Re-paw-ter Brooke reviews the W Hong Kong's Pets Are Welcome programme. Photo: Jacqueline Tsang
Re-paw-ter Brooke reviews the W Hong Kong's Pets Are Welcome programme. Photo: Jacqueline Tsang

Next time you take a staycation, bring your dog or cat along to W Hotel’s fur-friendly Pets Are Welcome programme, which offers complimentary pet toys, gourmet pet food, and a guide to nearby pet-friendly experiences – but what about the hotel gym, spa, and restaurants?

We’re at the W Hong Kong and my dog Brooke has no idea why she’s suddenly so popular. Granted, she’s the more sociable one of my pets – one of my cats hates human beings in general and the other is grounded for hissing at Rami Malek – so it’s fallen to Brooke to experience the hotel’s Pets Are Welcome (PAW) programme.
As part of the W's Pets Are Welcome (PAW) programme, the hotel set up a yellow teepee with Brooke’s name on it, complete with a brand new banana chew toy. Photo: Jacqueline Tsang
As part of the W's Pets Are Welcome (PAW) programme, the hotel set up a yellow teepee with Brooke’s name on it, complete with a brand new banana chew toy. Photo: Jacqueline Tsang
At 15.3kg, Brooke is just over the weight limit of 15kg – which seems to be standardised across Hong Kong’s pet-friendly hotels – but I manage to convince the powers that be that it’s nothing a good number two won’t fix.

And so Brooke trots through the W’s doors like she owns the place, and the staff take us through the hotel’s urban, quirky interior as my country mutt wonders why anyone would put a TV on the floor of a lift.

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The W is known for its hi-tech lift floors. Photo: Jacqueline Tsang
The W is known for its hi-tech lift floors. Photo: Jacqueline Tsang

At the moment, the 28th floor is the only level with furry residents, with the aim of protecting allergic or animal-averse guests. Up we go to the Fantastic Suite, where we see a Pet In Room hanger on the door, a yellow teepee set up in the living room with Brooke’s name on it, a brand new banana chew toy for keeps, a WOOF! feeding mat laid out with food and water bowls, and even a litter tray for dogs who are clearly more gifted in the bathroom department than my bemused hound.

The WOOF! feeding mat with food and water bowls. Photo: Jacqueline Tsang
The WOOF! feeding mat with food and water bowls. Photo: Jacqueline Tsang

It’s a stroke of genius on the hotel’s part. The bright colours and tongue-in-cheek humour are completely in line with the W’s DNA, while the entire set-up is just so ridiculously Instagrammable that guests are literally paying to do the hotel’s marketing for them.

The W Hong Kong launches its Pets Are Welcome programme. Photo: Jacqueline Tsang
The W Hong Kong launches its Pets Are Welcome programme. Photo: Jacqueline Tsang

I am clearly no different, as I ignore the poor lady who’s trying to check me in to my room and start snapping pics of everything. Brooke, having done a circuit of the 700-square-foot (65-square-metre) suite that flows from the living room to the bedroom, the bathroom and back out to the entrance hall again, is already fixated on her new stuffed banana. Her own stuffed toy, which I packed in case she got homesick, lies forgotten.

A quarter of an hour later, there’s a knock on the door – it’s a delivery of sweet treats for the humans and dog ice cream for Brooke, all arranged artfully on a clapper board customised with our pictures.