China’s banks want educated, data-minded debt collectors after new rules come into play
- Advertisements for debt collectors from Chinese banks are asking for higher levels of education and experience in data after new rules for industry formulated
Relentless phone calls, threatening texts, and harassing borrowers’ social circles – for a time, these were the most common tactics for debt collectors in China to obtain delinquent payments. As the role mostly involved more simple and direct techniques, a high school diploma previously sufficed as an educational minimum.
But now, Chinese banks are actively recruiting for in-house debt collection teams with much higher standards in place.
Last month, Sanxiang Bank – a private bank based in the central province of Hunan – published a recruitment announcement for a “senior debt collector” on its public WeChat account.
Successful candidates, it said, should hold a bachelor’s degree and come from a background in finance, accounting, management or law. What’s more, the bank also required at least five years of work experience and a firm grounding in data analysis.
Commercial banks, including China Everbright Bank, Bank of Communications and China Merchants Bank, have published similar advertisements for their own staff.
