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Opinion | As Shenzhen quarantine scalping shows, regional integration is easier said than done

  • All throughout the Greater Bay Area, disparate ways of doing things and different expectations of how life works raise challenges for deeper integration
  • Hard work and open minds are necessary, as Hong Kong seeks to participate in the Greater Bay Area

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People travel across the Shenzhen Bay border on December 28, 2021. Those who have tried booking quarantine rooms across the border are likely to have encountered scalper bots. Photo: May Tse

With the new administration in place, Hong Kong has begun tackling its most pressing issues with renewed vigour. Participation in the Greater Bay Area, undoubtedly the most significant factor in the city’s near-term development, will again be a matter of urgency.

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The Greater Bay Area is, at its core, a regional integration project. On a technical level, it implies a harmonisation of business and governance practices, which throws up a number of challenges because the accepted ways of doing things can diverge across the region.

One doesn’t have to be a business tycoon to have experienced this; countless people have been kept apart from their families and friends in Guangdong during the pandemic, for example, and those who have considered making the trip across the border would probably have encountered scalper bots.

Currently, Shenzhen allows up to 2,000 people a day to cross the border, if they have reserved quarantine rooms. The rooms can be booked through a government website on a first-come, first-served basis, and a mad scramble begins at 10am every day. Not surprisingly, the system has been gamed by bots, with so-called “travel agents” selling reservations for HK$2,000 to HK$3,500. That’s a pretty hefty mark-up on what is supposed to be a free government service.

For its part, the Shenzhen government has only recently indicated it will improve the system and combat speculation, even though complaints have been circulating on internet forums for at least six months. On the mainland, scalper bots have long been a fact of life, especially when it comes to securing anything in scarce supply, from hospital appointments to train tickets for the Lunar New Year trip home.

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High hopes for China’s Greater Bay Area, but integrating 11 cities will pose challenges

High hopes for China’s Greater Bay Area, but integrating 11 cities will pose challenges
Contrast this with an “internationalised” way of doing things, which many Disney fans on the mainland had a taste of recently. Around last Christmas, Shanghai Disney Resort was preparing to launch seasonal plush toys of LinaBell, a hugely popular new character from the Duffy & Friends line.
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