Why Hong Kong and Singapore must help their airlines soar
Derwin Pereira says no laissez-faire principles can be prized more than the symbolic importance of Cathay Pacific and Singapore Airlines to each territory
When unbearable abdominal pain attacks you while you are flying 37,000 feet above the Pacific, hours away from your destination, you literally are at the mercy of the cabin crew. How they react depends on the culture of the airline, the crew’s practical training, and, finally, on a visceral capacity for human responsiveness.
I fell ill, with what was diagnosed later as a kidney stone attack, two hours into a recent Singapore Airlines flight from San Francisco to Singapore via Hong Kong. Members of the inflight staff gave me medication based on the advice of specialists on the ground. When the flight landed in Hong Kong, an ambulance was ready for me. So was a member of the airline staff who chaperoned me to the nearest hospital. I was on the next flight home after the check-up.
During my detour through Hong Kong, thinking about Singapore Airlines naturally made me take a comparative look at Cathay Pacific.
Both Singapore Airlines and Cathay Pacific symbolise the audacious international reach of the minuscule territories where they originated
Both are premium Asian airlines. Both symbolise the audacious international reach of the minuscule territories where they originated. Both are under pressure from upstarts in other parts of Asia and even in their own regional backyards. Both have loyal customers who see them as national possessions. And both need their governments to accord them the courtesy given to national institutions.
