Flight attendants turned insurance agents boost new policy sales to a five-year high in Hong Kong
- Total sales of new life policies in Hong Kong jumped 25 per cent to HK$166.8 billion (US$21.38 billion) in 2021
- Prudential, Manulife and AIA last year hired former flight attendants and ground crew because of their experience in dealing with customers
Life insurance sales in Hong Kong jumped 25 per cent last year, the highest since 2016, after insurance firms bolstered staff numbers by recruiting flight attendants laid off amid the Covid-19 pandemic.
Total sales of new policies stood at HK$166.8 billion (US$21.38 billion), according to data from the Insurance Authority on Friday. It was the biggest annual growth after 39.8 per cent five years ago and a sharp reversal from a 23 per cent slump in 2020.
The company was the number one seller last year with a market share at 18.3 per cent, Insurance Authority data showed.
However, some of the airline staff were quick to find new jobs as several major insurers such as Prudential, Manulife and AIA last year hired them because of their hospitality training and experience in dealing face-to-face with customers.
