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9GAG: why age is more than just a number when it comes to staying relevant

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Ray Chan, CEO and co-founder of 9GAG, plans to expand the types of content users can post to include text and virtual reality. Photo: 9GAG

Ray Chan, the 32-year-old co-founder of entertainment website 9GAG, is worried his advancing years mean he risks losing touch with the company’s millennial audience.

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While he still classes himself at the upper end of the age bracket, Chan recently launched an internship programme to bring in new blood so as to remain relevant to the website’s core visitors. Sixty per cent of its 150 million-strong monthly audience are under the age of 24.

The decision to hire more youngsters comes as 9GAG, home to user-generated memes, is exploring partnerships with brands to help them engage with the hard-to-reach demographic.

“When we talk to our users, they don’t really hate ads, they just hate irrelevant ads,” Chan said.

“If your ad is good, if your ad is really for our users, not just promoting your own company, then the users will like to share it, react to it.”

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Advertisers are struggling to reach young consumers as they watch less television than older generations and are more likely to use ad blockers to avoid seeing online advertising, the Kantar TNS Connected Life 2016 survey found.

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