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Insurers in Hong Kong, Macau need to tap talent from Greater Bay Area and beyond, industry leaders say

  • Helping employees to live in Zhuhai, train in Macau and work in Hong Kong would help retain talent, says industry federation chairperson
  • Insurers must invest in people as well as technology, because the latter alone will not solve all issues, leaders of HSBC Life and Prudential say

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People use an escalator during the Golden Week holiday in Macau on May 3, 2023. Photo: AFP

Investing in quality talent and development, offering a flexible work environment and making greater use of technology will help the insurance industry in the Greater Bay Area (GBA) retain talent and fight labour shortages, according to business leaders from Hong Kong.

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The best way to retain employees is to open up opportunities for people who live in cities across the Greater Bay Area, said Winnie Wong, governing committee member of the Federation of Insurers in Hong Kong and CEO of Asia Finance.

Policies that help employees to live in Zhuhai but train in Macau and work in Hong Kong would reduce the cost of living and make the profession more attractive, Wong said on Thursday at the Global Talents Summit, organised by think tank CCGM China-Asean GBA Cooperation Centre and held in Macau.

Hong Kong and Macau’s insurance industry, among many sectors, has faced a talent shortage amid fierce competition because of Covid travel restrictions and emigration.
Winnie Wong, governing committee member of the Hong Kong Federation of Insurers, speaks at the 2022 Hong Kong Insurance Awards on October 25, 2022. Photo: SCMP
Winnie Wong, governing committee member of the Hong Kong Federation of Insurers, speaks at the 2022 Hong Kong Insurance Awards on October 25, 2022. Photo: SCMP

Wong said that due to Macau’s small population, the insurance sector is struggling to find talent. However, the innate universality of the industry provides an opportunity for smaller cities to tap into cross-border and global talent.

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