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AIA looks past biggest profit slump in a decade, banking on Hong Kong’s reopened borders to lift insurance sales

  • AIA’s 2022 net profit tumbled 96 per cent to US$282 million, or 2.36 US cents per share, missing analysts estimates
  • Sales jumped in the first two months, as a million mainland Chinese travellers poured across the border into Hong Kong

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The Hong Kong Observation Wheel, also known as the Central Ferris Wheel, bearing AIA’s corporate logo, on June 16, 2020. Photo: AFP

AIA is looking to strong sales in 2023 to put one of its worst years behind it, as Asia’s largest insurer wagered that the rush of mainland Chinese customers across Hong Kong’s reopened borders would help arrest a slump in earnings.

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Net profit plunged 96 per cent in 2022 to US$282 million, or 2.36 US cents per share, missing the US$2.79 billion expected in a Bloomberg poll, due mainly to US$5.39 billion in unrealised valuation losses of its stocks and bonds portfolio. The company’s operating profit after tax rose 5 per cent to of US$6.37 billion.

AIA’s value of new business (VONB), an important measure of sales and future growth in insurance, fell 5 per cent in 2022 to US$3.09 billion, as Hong Kong’s closed borders prevented customers from signing for their coverage in person, a requirement under the city’s rules. Still, VONB picked up by 6 per cent in the second half, as Hong Kong gradually relaxed its border and inbound travelling restrictions.

Sales jumped in the first two months this year, as 1 million mainland Chinese travellers crossed into Hong Kong. High on their shopping lists were foreign-made vaccines, luxury goods, medical services, as well as Hong Kong’s insurance and wealth management products, according to a McKinsey & Co survey.
AIA’s senior management team meets the press during its results briefing on March 10, 2023. From left: Chief Investment Officer Mark Konyn, Chief Financial Officer Garth Jones, CEO Lee Yuan Siong and Chief Distribution Officer Jacky Chan. Photo: Xiaomei Chen
AIA’s senior management team meets the press during its results briefing on March 10, 2023. From left: Chief Investment Officer Mark Konyn, Chief Financial Officer Garth Jones, CEO Lee Yuan Siong and Chief Distribution Officer Jacky Chan. Photo: Xiaomei Chen

“Following the reopening of mainland China, we have seen our new business momentum recover swiftly and return to positive value of new business growth in the first two months of 2023”, said Lee Yuan Siong, AIA’s group chief executive and president, in his first in-person media briefing since he took the job in June 2020. Before that, he was co-CEO of Ping An.

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