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Macroscope | The digital economy is a blessing and a threat

The World Bank identifies why government policy is important to ensure the benefits brought by technology are broadly shared

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"Pepper", humanoid robots from Japan's telecommunication giant Softbank, dance to attract customers at the "Pepper World" exhibition to promote show applications for corporate use in Tokyo on January 28, 2016. Photo: AFP

Last month the World Bank released its flagship World Development Report entitled “Digital Dividends”.

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The report is appealing because it does more than simply celebrate all the ways that digital technology has made the world a better place. It also laments and warns against outcomes where the digital economy becomes divisive and exclusionary.

Unlike Professor Pangloss in Voltaire’s Candide, the World Bank does not believe that all is for the best in the best of all possible worlds. While few would argue with the good news, the less good news is often not so well understood.

First the good news. According to the report, more than 40 per cent of humanity has access to the internet. Internet use has tripled from 1 billion to 3.2 billion people just in the last decade. Mobile phones are owned by more people in the poorest households than those that have running water, electricity and modern sanitation.

Technology then further emphasises skill differentials and deepens inequality
The digital economy has connected people, business and governments in multiple ways, creating a host of new production opportunities, expanded consumer choice, and the scope for entrepreneurship and self-employment. Small enterprises with very few personnel can reach numerous customers in any number of locations through internet platforms.
TED attendees watch a live-stream of the conference from bean-bag chairs in a pool filled with balls on February 16, 2016 in Vancouver. The third day of the global TED Conference featuring speakers on trends, challenges and innovations shaping the world. Photo: AFP
TED attendees watch a live-stream of the conference from bean-bag chairs in a pool filled with balls on February 16, 2016 in Vancouver. The third day of the global TED Conference featuring speakers on trends, challenges and innovations shaping the world. Photo: AFP
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