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Crackdown urged on telemarketing calls

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Hong Kong's consumer watchdog has called for curbs on cold-call telemarketing to be included in legislation being drafted to stop e-mail and mobile phone spammers.

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At present, the Unsolicited Electronic Messages Bill covers only unsolicited electronic messages - fax, e-mail, short messaging services, multimedia messaging services and recorded phone messages - but not person-to-person cold calls.

Kenneth So Wai-sang, head of the public affairs division at the Consumer Council, said: 'There is not much you can do to effectively stop telemarketing calls, short of legislation, which the Consumer Council has supported.'

The government launched a two-month public consultation on the bill at the end of last month.

Last year, the Consumer Council received 181 complaints on telemarketing; 162 cases over mobile phone spam, 15 on unsolicited faxes and four via the internet.

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Banker Angus Wong said he was often deluged by unsolicited telemarketing calls from mobile phone networks, hotels and even carpet sellers.

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